Please double-check your bank or card app first. Our machines are set to only charge you if the item actually drops — a pending hold usually disappears on its own. If you were charged and nothing came out, we’ve got you: continue below.
Request a Refund
If something went wrong at one of our vending machines, we’ll make it right. Start your refund through Facebook Messenger or with our refund form — whichever is easier for you.
Request a Refund on MessengerInclude the word “refund” in your messageFill Out the Refund FormNo Facebook account needed
Refunds are sent via Cash App · Venmo · PayPal · Apple Pay — pick whichever works for you.
Product Suggestions? Have Feedback?
Wish the machine stocked something different? Spotted a problem we should know about? We read every message — tell us what you’d like to see.